This Data Protection Addendum (“Addendum“) between Onye
Inc. (“Onye Inc”) and the Customer (as
defined in the Agreement) forms part of the Onye Inc. Terms of
Service set forth at
https://www.onyeone.com/privacy-policy
or such other written or electronic agreement incorporating this Addendum,
in each case governing Customer’s access to and use of the Services (the
“Agreement”). This addendum was last updated in July,
2025.
Customer enters into this Addendum on behalf of itself and any Affiliates
authorized to use the Services under the Agreement and who have not entered
into a separate contractual arrangement with Onye Inc. For the
purposes of this Addendum only, and except where otherwise indicated,
references to “Customer” shall include Customer and such Affiliates.
The Parties hereby agree that the terms and conditions set out below shall
be added as an Addendum to the Agreement.
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Definitions
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In this Addendum, the following terms shall have the meanings set out
below and cognate terms shall be construed accordingly:
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“Affiliate" means an entity that owns or
controls, is owned or controlled by or is or under common control
or ownership with either Customer or Onye Inc (as the
context allows), where control is defined as the possession,
directly or indirectly, of the power to direct or cause the
direction of the management and policies of an entity, whether
through ownership of voting securities, by contract or otherwise;
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"Customer Personal Data" means any Personal Data
provided by or made available by Customer to Onye Inc or
collected by Onye Inc on behalf of Customer which is
Processed by Onye Inc to perform the Services;
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"Controller to Processor SCCs" means the standard
contractual clauses for cross-border transfers published by the
European Commission on June 4, 2021 governing the transfer of
European Area Personal Data to Third Countries as adopted by the
European Commission, the Swiss Federal Data Protection and
Information Commissioner (“Swiss FDPIC”) relating
to data transfers to Third Countries (collectively “EU SCCs”); (ii) the international data transfer addendum (“UK Transfer Addendum”) adopted by the UK Information Commissioner’s Office (“UK ICO”) for data transfers from the UK to Third Countries; or (iii) any
similar such clauses adopted by a data protection regulator
relating to Personal Data transfers to Third Countries, including
without limitation any successor clauses thereto;
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"Data Protection Laws" means any local, state, or
national law regarding the processing of Personal Data applicable
to Onye Inc in the jurisdictions in which the Services are
provided to Customer, including, without limitation, privacy,
security, and data protection law;
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“EU Area” means the European Union, European
Economic Area, United Kingdom, and Switzerland;
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“EU Area Law” means (i) Directive 95/46/EC and,
from May 25, 2018, Regulation (EU) 2016/679 ("EU GDPR") together with applicable legislation implementing or
supplementing the same or otherwise relating to the processing of
Personal Data of natural persons; (ii) the Data Protection Act
1998 of the United Kingdom and the EU GDPR as saved into United
Kingdom Law by virtue of section 3 of the United Kingdom’s
European Union (Withdrawal) Act 2018 (the “UK GDPR”); (iii) the swiss Federal Data Protection Act of 19 June 1992
and its Ordinance (“Swiss DPA”); (iv) any other
law relating to the data protection, security, or privacy of
individuals that applies in the EU Area; or (v) any successor or
amendments thereto (including, without limitation, implementation
of the EU GDPR by Member States into their national law);
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"Security Incident" means any breach of security
that leads to the accidental or unlawful destruction, loss,
alteration, unauthorized disclosure of, or access to, Customer
Personal Data being Processed by Onye Inc;
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"Services" means the services to be supplied by
Onye Inc to Customer or Customer’s Affiliates pursuant to
the Agreement; and
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“Third Country” means countries that, where
required by applicable Data Protection Laws, have not received an
adequacy decision from an applicable authority relating to
cross-border data transfers of Personal Data, including regulators
such as the European Commission, UK ICO, or Swiss FDPIC.
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The terms “Business”, “Business Purpose”, “commercial purpose”,
“Contractor”, "Controller", "Data Subject", "Personal Data", "Personal Data Breach", "Process", "Processor",
“Sell”, “Service Provider”,
“Share”, “Subprocessor”, "Supervisory Authority", and “Third Party” have the same meanings as
described in applicable Data Protection Laws and cognate terms shall
be construed accordingly.
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Capitalized terms not otherwise defined in this Addendum shall have
the meanings ascribed to them in the Agreement.
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Scope of Addendum
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This Addendum applies to Onye Inc’s Processing of Customer
Personal Data under the Agreement to the extent such Processing is
subject to Data Protection Laws. This Addendum is governed by the
governing law of the Agreement unless otherwise required by Data
Protection Laws.
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Roles of the Parties
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The Parties acknowledge and agree that with regard to the Processing
of Customer Personal Data, and as more fully described in
Annex 1 hereto, Customer acts as a Business or
Controller, and Onye Inc acts as a Service Provider or
Processor. This Addendum shall apply solely to the Processing of
Customer Personal Data by Onye Inc acting as a Processor,
Subprocessor, or Third Party (as specified in Annex 1).
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The Parties expressly agree that Customer shall be solely responsible
for ensuring timely communications to Customer's Affiliates or the
relevant Controller(s) who receive the Services, insofar as such
communications may be required or useful in light of applicable Data
Protection Laws to enable Customer's Affiliates or the relevant
Controller(s) to comply with such Laws.
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Customer is solely responsible for complying with Security Incident
notification laws applicable to Customer and fulfilling any
obligations to give notices to government authorities, affected
individuals or others relating to any Security Incidents.
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Description and Purpose of Personal Data Processing
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In Annex 1 to this Addendum, the Parties have mutually set out their
understanding of the subject matter and details of the Processing of
the Customer Personal Data to be Processed by Onye Inc
pursuant to this Addendum. The Parties may make reasonable amendments
to Annex 1 on mutual written agreement and as reasonably necessary to
meet those requirements or to address the requirements of Data
Protection Laws from time to time. Annex 1 does not create any
obligation or rights for any Party.
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The purpose of Processing under this Addendum is the provision of the
Services pursuant to the Agreement and any Order Form(s).
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Data Processing Terms
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Customer shall comply with all applicable Data Protection Laws in
connection with the performance of this Addendum and the Processing of
Customer Personal Data. In connection with its access to and use of
the Services, Customer shall Process Customer Personal Data within
such Services and provide Onye Inc with instructions in
accordance with applicable Data Protection Laws. As between the
Parties, Customer shall be solely responsible for compliance with
applicable Data Protection Laws regarding the collection of and
transfer to Onye Inc of Customer Personal Data. Customer
agrees not to provide Onye Inc with any data concerning a
natural person's health, religion or any special categories of data as
defined in Article 9 of the GDPR.
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Onye Inc shall comply with all applicable Data Protection Laws
in the Processing of Customer Personal Data and Onye Inc
shall:
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Process the Customer Personal Data for the purposes of the
Agreement and for the specific purposes in each case as set
out in Annex 1 to this Addendum and otherwise
solely on the documented instructions of Customer, for the
purposes of providing the Services and as otherwise necessary
to perform its obligations under the Agreement. The Agreement,
this Addendum, and Customer’s use of the Services’ features
and functionality are Customer’s written instructions to Onye
Inc in relation to Processing Customer Personal Data,
including as follows:
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Onye Inc shall use, retain, disclose, or otherwise
Process Customer Personal Data only on behalf of Customer
and for the specific business purpose of providing the
Services and in accordance with Customer’s instructions,
including as described in the Agreement. Onye Inc
shall not Sell or Share Customer Personal Data, nor use,
retain, disclose, or otherwise Process Customer Personal
Data outside of its business relationship with Customer or
for any other purpose (including Onye Inc’s
commercial purpose) except as required or permitted by
law. Onye Inc shall immediately inform Customer
(a) if Onye Inc determines that it is no longer
able to meet its obligations under Data Protection Laws or
(b) if, in Onye Inc's opinion, an instruction
infringes applicable Data Protection Laws. Customer
reserves the right to take reasonable and appropriate
steps to ensure Onye Inc's Processing of Customer
Personal Data is consistent with Customer’s obligations
under Data Protection Law and discontinue and remediate
unauthorized use of Customer Personal Data;
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Onye Inc shall have rights to process Customer
Personal Data solely (i) to the extent necessary to (a)
perform the Business Purposes and its obligations under
the Agreement; (b) operate, manage, test, maintain and
enhance the Services including as part of its business
operations; (c) to disclose aggregate statistics about the
Services in a manner that prevents individual
identification or re-identification of Customer Personal
Data, including without limitation any individual device
or individual person; and/or (d) protect the Services from
a threat to the Services or Customer Personal Data; or
(ii) if required by court order of a court or authorized
governmental agency, provided that prior notice first be
given to Customer; (iii) as otherwise expressly authorized
by Customer;
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Onye Inc will not combine Customer Personal Data
which Onye Inc Processes on Customer’s behalf,
with Personal Data which it receives from or on behalf of
another person or persons, or collects from its own
interaction with individual, provided that Onye
Inc may combine personal information to perform any
Business Purpose permitted or required under the Agreement
to perform the Services;
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implement and maintain measures designed to ensure that Onye
Inc personnel authorized to process the Customer
Personal Data have committed themselves to confidentiality or
are under an appropriate statutory obligation of
confidentiality unless disclosure is required by law or
professional regulations;
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implement and maintain the technical and organizational
measures set out in the Agreement, and, taking into account
the state of the art, the costs of implementation and the
nature, scope, context and purposes of Processing as well as
the risk of varying likelihood and severity for the rights and
freedoms of natural persons, implement and maintain any
further commercially reasonable and appropriate
administrative, technical, and organizational measures
designed to ensure a level of security appropriate to the risk
of the Processing of Customer Personal Data in accordance with
Article 32 of the GDPR, and specifically:
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pseudonymization and encryption of Customer Personal Data;
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ensuring ongoing confidentiality, integrity, availability
and resilience of Onye Inc’s processing systems
and services that process Customer Personal Data;
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restoring availability and access to Customer Personal
Data in a timely manner in the event of a physical or
technical incident; and
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regularly testing, assessing and evaluating the
effectiveness of technical and organizational measures for
ensuring the security of the processing of the Customer
Personal Data.
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Customer hereby agrees that Onye Inc is generally
authorized to engage and appoint Sub-processors, and
specifically the Sub-processors listed in Annex 2 hereto,
subject to Onye Inc's:
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notifying Customer at least thirty (30) calendar days in
advance of any intended changes or additions to its
Sub-processors listed in Annex 2 by emailing notice of the
intended change to Customer;
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including data protection obligations in its contract with
each Sub-processor that are materially the same as those
set out in this Addendum; and
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remaining liable to Customer for any failure by each
Sub-processor to fulfill its obligations in relation to
the Processing of the Customer Personal Data.
In relation to any notice received under section 4.2(d)(i),
Customer shall have a period of 30 (thirty) days from the date
of the notice to inform Onye Inc in writing of any
reasonable objection on data protection grounds to the use of
that Sub-processor. The parties will then, for a period of no
more than 30 (thirty) days from the date of Customer's
objection, work together in good faith to attempt to find a
commercially reasonable solution for Customer which avoids the
use of the objected-to Sub-processor. Where no such solution
can be found, either Party may (notwithstanding anything to
the contrary in the Agreement) terminate the relevant Services
immediately on written notice to the other Party, without
damages, penalty or indemnification whatsoever (but without
prejudice to any fees incurred by Customer prior to
termination);
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to the extent legally permissible, promptly notify Customer in
case of any legally binding requests (i.e., disclosures
required by law, court order, or subpoena) for disclosure of
Customer Personal Data by Onye Inc. In case if it is
not legally binding then Customer Personal Data would not be
disclosed and Onye Inc will notify the Customer of
such request rejection. A record of all legally binding
disclosure requests relating to Customer Personal Data shall
be maintained.
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to the extent legally permissible, promptly notify Customer of
any communication from a Data Subject regarding the Processing
of Customer Personal Data, or any other communication
(including from a Supervisory Authority) relating to any
obligation under the applicable Data Protection Laws in
respect of the Customer Personal Data. Onye Inc will
not respond to any such request or complaint unless expressly
authorized to do so by Customer or is otherwise required to
respond under applicable Data Protection Laws. Taking into
account the nature of the Processing, Onye Inc will
reasonably assist Customer (or the relevant Controller) by
appropriate technical and organizational measures, insofar as
this is possible, for the fulfillment of Customer's,
Customer's Affiliates' or the relevant Controller(s)'
obligation to respond to requests for exercising the data
subject's rights laid down in Chapter Ill GDPR. Customer
agrees to pay Onye Inc for time and for out of pocket
expenses incurred by Onye Inc in connection with the
performance of its obligations under this Section 4.2(e);
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upon Onye Inc's becoming aware of a Personal Data
Breach involving Customer Personal Data, notify Customer
without undue delay of any Personal Data Breach involving
Customer Personal Data, such notice to include, to the extent
reasonably available to Onye Inc, all timely
information reasonably required by Customer (or the relevant
Controller) to comply with its data breach reporting
obligations under the applicable Data Protection Laws. Onye
Inc shall further take all such measures and actions as
are necessary to remedy or mitigate the effects of such
Security Incident and shall keep Customer reasonably informed
of developments concerning Customer Personal Data. Customer
acknowledges that Onye Inc’s notification of a
Security Incident is not an acknowledgement by Onye
Inc of its fault or liability. Security Incidents do
not include unsuccessful attempts or activities that do not
compromise the security of Customer Personal Data, including
unsuccessful login attempts, pings, port scans, denial of
service attacks or other network attacks on firewalls or
networked systems;
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to the extent required by the applicable Data Protection Laws,
provide reasonable assistance to Customer, Customer's
Affiliates' or the relevant Controller(s)' with its
obligations pursuant to Articles 32 to 36 of the GDPR taking
into account the nature of the Processing and information
available to Onye Inc; Customer agrees to pay Onye
Inc for time and for out of pocket expenses incurred by
Onye Inc in connection with any assistance provided in
connection with Articles 35 and 36 of the GDPR;
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cease Processing the Customer Personal Data upon the
termination or expiry of the Agreement, and at option of
Customer, Customer's Affiliates or the relevant Controller(s)
either return or delete (including by ensuring such data is in
non-readable format) all copies of the Customer Personal Data
Processed by Onye Inc, unless (and solely to the
extent and for such period as) applicable law requires Onye
Inc to retain some or all of the Customer Personal
Data. Any such Customer Personal Data retained shall remain
subject to the obligations of confidentiality set forth in the
Agreement; and
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Onye Inc shall maintain the necessary records in
support of demonstrating compliance with its obligations (as
specified in the applicable contract) for the processing of
Customer Personal Data carried out on behalf of the Customer.
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make available to Customer all information reasonably
necessary to demonstrate compliance with this Addendum and
allow for and contribute to audits, including inspections, by
Customer, or an independent third party auditor mandated by
Customer, provided that Customer gives Onye Inc
reasonable prior notice of its intention to audit, conducts
its audit during Onye Inc’s normal business hours, and
takes all reasonable measures to prevent unnecessary
disruption to Onye Inc’s operations. For the purposes
of demonstrating compliance with this Addendum under this
Section 4.2(i), the Parties agree that in the first instance,
once per year during the term of the Agreement (except if and
when required by instruction of a competent Supervisory
Authority or where Customer believes a further audit is
necessary due to a Personal Data Breach concerning Customer
Personal Data suffered by Onye Inc), Onye Inc
will provide to Customer responses to cybersecurity and other
assessments and only where Customer cannot establish Onye
Inc compliance with this Addendum from Onye
Inc responses shall Customer request to inspect Onye
Inc processing operations. Customer agrees to pay
Onye Inc for time and for out of pocket expenses
incurred by Onye Inc in connection with assistance
provided in connection with such audits, responses to
cybersecurity and other assessments.
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Warranties
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The Parties warrant that they and any staff and/or subcontractors will
comply with their respective obligations under Data Protection Laws
for the term.
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Restricted Transfers
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The parties agree that when the transfer of Customer Personal Data
from Customer and/or any of its Affiliates (as exporter) to Onye
Inc (as importer) is a Restricted Transfer and EU Area Law
applies, the transfer shall be subject to the appropriate Controller
to Processor SCCs, which shall be deemed incorporated into and form
part of this Addendum as follows:
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In relation to Customer Personal Data that is protected by the EU
GDPR and processed by Onye Inc on behalf of and under the
instruction of Customer, the EU SCCs will apply completed as
follows:
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Module Two will apply (controller to processor transfers);
- In Clause 7, the optional docking clause will apply;
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In Clause 9, Option 2 will apply, and the time period for
prior notice of sub-processor changes shall be as set out in
Section 4.2(d) of this Addendum;
- In Clause 11, the optional language will not apply;
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In Clause 17, Option 1 will apply, and the EU SCCs will be
governed by Irish law;
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In Clause 18(b), disputes shall be resolved before the courts
of the Republic of Ireland;
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Annex I of the EU SCCs shall be deemed completed with the
information set out in Annex 1 to this Addendum; and
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Annex II of the EU SCCs shall be deemed completed with the
information set out in Section 4 of Annex 1 to this Addendum.
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In relation to Customer Personal Data that is protected by the
Swiss DPA, the EU SCCs shall apply in accordance with Section
5.1(a) of this Addendum, but with the following modifications:
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Any references in the EU SCCs to “Regolation (EU) 2016/679”
shall be interpreted as references to the Swiss DPA and the
equivalent articles or sections therein;
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Any references to “EU”, “Union”, “Member State”, and “Member
State law” shall be interpreted as references to Switzerland
and Swiss law, as the case may be;
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Any references to the “competent supervisory authority” and
“competent courts” shall be interpreted as references to the
relevant data protection authority and courts in Switzerland;
and
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The Controller to Processor SCCs shall be governed by the laws
of Switzerland and disputes shall be resolved before the
competent Swiss Courts.
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In relation to Customer Personal Data that is protected by the UK
GDPR, the EU SCCs shall apply in accordance with Section 5.1(a) of
this Addendum, but as modified and interpreted by the Part 2:
Mandatory Clauses of the UK Addendum, which shall be incorporated
into and form an integral part of this Addendum. Any conflict
between the terms of the EU SCCs and the UK Addendum shall be
resolved in accordance with Section 10 and Section 11 of the UK
Addendum. In addition, tables 1 to 3 in Part 1 of the UK Addendum
shall be completed respectively with the information set out in
Annex I of this Addendum, and table 4 in Part 1 of the UK Addendum
shall be deemed completed by selecting both “Importer” and
“Exporter”.
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Onye Inc shall process Personal Data using AI and machine
learning technologies within the Frankfurt Region, Germany, in
accordance with the terms of this Addendum and applicable Data
Protection Laws, including the General Data Protection Regulation
(GDPR). The purpose of such AI processing is limited to the
services provided by Onye Inc tool. Onye Inc shall
ensure that any AI processing of Personal Data is conducted only
to the extent necessary to achieve the specified purposes.
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Onye Inc shall not participate in any other Restricted
Transfers of Customer Personal Data (whether as an importer or an
exporter of the Customer Personal Data) unless the Restricted Transfer
is made in compliance with applicable Data Protection Law and pursuant
to the relevant Standard Contractual Clauses implemented between the
relevant exporter and importer of the Customer Personal Data, as
necessary in order to comply with applicable Data Protection Law.
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Customer should routinely review all international transfers of
Personal Data on a case-by-case basis in order to monitor new risks
because of the changes in local laws, data practices, etc., and
implement additional safeguards (such as encryption or
pseudonymization) to mitigate identified risks to ensure the Personal
Data remains protected to the standard required under Data Protection
Laws.
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Transfer mechanism. Where a party is located outside
the EEA or an adequate country and receives Personal Data: (a) that
party will act as the data importer, (b) the other party is the data
exporter, and (c) the relevant Transfer Mechanism will apply.
“Transfer Mechanism" refers to any lawful means of
transferring personal data from the European Economic Area (EEA) or
any adequate country to a third country in compliance with applicable
data protection laws. This may include, but is not limited to, the
following:
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Standard Contractual Clauses (SCCs) approved by the European
Commission Decision of 4 June 2021 (as amended from time to time)
for the transfer of personal data from the EEA or adequate
countries to a third country;
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International Data Transfer Agreement issued by the Information
Commissioner’s Office (ICO) under Section 119A of the Data
Protection Act 2018, effective from 21 March 2022;
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International Data Transfer Addendum issued by the Information
Commissioner’s Office (ICO) under Section 119A of the Data
Protection Act 2018, effective from 21 March 2022.
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Additional measures. If the Transfer Mechanism is
insufficient to safeguard the transferred Personal Data, the data
importer will promptly implement supplementary measures to ensure
Personal Data is protected to the same standard as required under Data
Protection Laws.
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Disclosures. Subject to terms of the relevant
Transfer Mechanism, if the data importer receives a request from a
public authority to access Personal Data, it will (if legally
allowed): challenge the request and promptly notify the data exporter
about it, and only disclose to the public authority the minimum amount
of Personal Data required and keep a record of the disclosure.
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Precedence
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The provisions of this Addendum are supplemental to the provisions of
the Agreement. In the event of any inconsistency between the
provisions of this Addendum and the provisions of the Agreement, they
will take priority in this order: (a) any Standard Contractual Clauses
or other measures to which the parties have agreed to (Cross-Border
Transfer Mechanisms) , (b) this Addendum, (c) the Agreement . In the
event that any provision of this Addendum and/or the Agreement
contradicts, directly or indirectly, the Controller to Processor SCCs,
the Controller to Processor SCCs will control.
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Indemnity
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To the extent permissible by law, Customer shall (a) defend Onye
Inc and its Affiliates (collectively,
“Indemnified Parties”) from and against any and all
claims, demands, suits, or proceedings made or brought against any of
the Indemnified Parties by any third party (each, a
“Claim”), and (b) indemnify and hold harmless the
Indemnified Parties from and against any and all losses, damages,
liabilities, fines and administrative fines, penalties, settlements,
and costs and expenses of any kind (including, without limitation,
reasonable legal, investigatory and consultancy fees and expenses)
incurred or suffered by any of the Indemnified Parties, in each case
arising from any breach by Customer of this Addendum or of its
obligations under applicable Data Protection Laws. Onye Inc
may participate in the defense and/or settlement of a Claim under this
Section 9 with counsel of its choosing at its own expense.
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Severability
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The Parties agree that, if any section or sub-section of this Addendum
is held by any court or competent authority to be unlawful or
unenforceable, it shall not invalidate or render unenforceable any
other section of this Addendum.
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Miscellaneous.
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The Addendum considers the following and follows:
- Privacy by Design and default
- Achieving security of Processing
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Notification of breaches involving Customer Personal Data to the
relevant Supervisory Authority
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Notification of breaches involving Customer Personal Data to
Customer
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Conducting Privacy Impact Assessment where appropriate and
required by applicable Data Protection Law
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Assurance of Onye Inc’s assistance by if prior
consultations with relevant Supervisory Authorities are needed and
required by applicable Data Protection Laws.
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Onye Inc shall comply with all statutory and regulatory
requirements, ISO 27001:2022, ISO 27701:2019 and EU GDPR
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In the event a Data Subject wishes to exercise its data subject rights
under applicable Data Protection Law, including, but not limited to, a
data subject’s right of access, correction and/or erasure of its
Personal Data in Onye Inc’s control, the Data Subjects can
submit such request done by contacting Onye Inc’s Data
Protection Officer (DPO) below. Also, for raising concerns and/or any
complaints related to the Customer Personal Data that can be done by
contacting the Data Protection Officer below:
Name:
Emmanuel Obasuyi
Email Address:
[email protected]
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There are no Temporary files getting generated during processing.
Annex 1 to Data Protection Addendum
Description of Processing Activities for Customer Personal Data
This Annex includes certain details of the Processing of Customer Personal
Data by Onye Inc in connection with the Services.
1
List of Parties
Data Exporter
Name:
|
Customer (as defined in the Agreement)
|
Address:
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As set forth in the relevant Order Form.
|
Contact person's name, position and contact details:
|
As set forth in the relevant Order Form.
|
Activities relevant to the data transferred under these Clauses:
|
Recipient of the Services provided by Onye Inc in accordance with the Agreement.
|
Signature and date:
|
Signature and date are set out in the Agreement.
|
Role (controller/processor):
|
Controller
|
Data Importer
Name:
|
Onye Inc
|
Address:
|
Brooklyn, New York USA
|
Contact person's name, position and contact details:
|
Emmanuel Obasuyi,
[email protected]
|
Activities relevant to the data transferred under these Clauses:
|
Provision of the Services to the Customer in accordance with the Agreement.
|
Signature and date:
|
Signature and date are set out in the Agreement.
|
Role (controller/processor):
|
Processor
|
2
Competent Supervisory Authority
Identify the competent supervisory authority/ies in accordance (e.g. in accordance with Clause 13 SCCs)
|
As determined by application of Clause 13 of the EU SCCs.
|
3
Description of Transfer
Period for which the personal data will be retained or criteria used to determine that period
|
The period for which the Customer Personal Data will be retained is more fully described in the Agreement, Addendum, and accompanying order forms.
|
Subprocessor transfers – subject matter, nature, and duration of processing
|
The subject matter, nature, and duration of the Processing more fully described in the Agreement, Addendum, and accompanying order forms.
|
4
Technical and Organisational Security Measures
Description of the technical and organisational security measures implemented by Onye Inc as the data processor/data importer to ensure an appropriate level of security, taking into account the nature, scope, context, and purpose of the processing, and the risks for the rights and freedoms of natural person
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Security
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Security Management System.
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Organization. Onye Inc designates qualified
security personnel whose responsibilities include development,
implementation, and ongoing maintenance of the Information Security
Program.
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Policies. Management reviews and supports all
security related policies to ensure the security, availability,
integrity and confidentiality of Customer Personal Data. These
policies are updated at least once annually.
-
Assessments. Onye Inc engages a reputable
independent third-party to perform risk assessments of all systems
containing Customer Personal Data at least once annually.
-
Risk Treatment. Onye Inc maintains a formal
and effective risk treatment program that includes penetration
testing, vulnerability management and patch management to identify
and protect against potential threats to the security, integrity or
confidentiality of Customer Personal Data.
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Vendor Management. Onye Inc maintains an
effective vendor management program
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Incident Management. Onye Inc reviews
security incidents regularly, including effective determination of
root cause and corrective action.
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Standards. Onye Inc operates an information
security management system that complies with the requirements of
ISO/IEC 27001:2022 standard.
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Personnel Security.
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Onye Inc personnel are required to conduct themselves in a
manner consistent with the company’s guidelines regarding
confidentiality, business ethics, appropriate usage, and
professional standards. Onye Inc conducts reasonably
appropriate background checks on any employees who will have access
to client data under this Agreement, including in relation to
employment history and criminal records, to the extent legally
permissible and in accordance with applicable local labor law,
customary practice and statutory regulations.
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Personnel are required to execute a confidentiality agreement in
writing at the time of hire and to protect Customer Personal Data at
all times. Personnel must acknowledge receipt of, and compliance
with, Onye Inc’s confidentiality, privacy and security
policies. Personnel are provided with privacy and security training
on how to implement and comply with the Information Security
Program. Personnel handling Customer Personal Data are required to
complete additional requirements appropriate to their role (e.g.,
certifications). Onye Inc’s personnel will not process
Customer Personal Data without authorization.
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Access Controls
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Access Management. Onye Inc maintains a
formal access management process for the request, review, approval
and provisioning of all personnel with access to Customer Personal
Data to limit access to Customer Personal Data and systems storing,
accessing or transmitting Customer Personal Data to properly
authorized persons having a need for such access. Access reviews are
conducted periodically to ensure that only those personnel with
access to Customer Personal Data still require it.
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Infrastructure Security Personnel. Onye Inc
has, and maintains, a security policy for its personnel, and
requires security training as part of the training package for its
personnel. Onye Inc’s infrastructure security personnel are
responsible for the ongoing monitoring of Onye Inc’s
security infrastructure, the review of the Services, and for
responding to security incidents.
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Access Control and Privilege Management. Onye
Inc’s and Customer’s administrators and end users must
authenticate themselves via a Multi-Factor authentication system or
via a single sign on system in order to use the Services
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Internal Data Access Processes and Policies – Access
Policy. Onye Inc’s internal data access processes and policies
are designed to protect against unauthorized access, use,
disclosure, alteration or destruction of Customer Personal Data.
Onye Inc designs its systems to only allow authorized
persons to access data they are authorized to access based on
principles of “least privileged” and “need to know”, and to prevent
others who should not have access from obtaining access. Onye
Inc requires the use of unique user IDs, strong passwords,
two factor authentication and carefully monitored access lists to
minimize the potential for unauthorized account use. The granting or
modification of access rights is based on: the authorized
personnel’s job responsibilities; job duty requirements necessary to
perform authorized tasks; a need to know basis; and must be in
accordance with Onye Inc’s internal data access policies and
training. Approvals are managed by workflow tools that maintain
audit records of all changes. Access to systems is logged to create
an audit trail for accountability. Where passwords are employed for
authentication (e.g., login to workstations), password policies
follow industry standard practices. These standards include password
complexity, password expiry, password lockout, restrictions on
password reuse and re-prompt for password after a period of
inactivity
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Data Center and Network Security
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Data Centers.
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Infrastructure. Onye Inc has AWS as its
data center.
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Resiliency. Multi Availability Zones are
enabled on AWS and Onye Inc conducts Backup Restoration
Testing on regular basis to ensure resiliency.
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Server Operating Systems. Onye Inc’s
servers are customized for the application environment and the
servers have been hardened for the security of the Services.
Onye Inc employs a code review process to increase the
security of the code used to provide the Services and enhance
the security products in production environments.
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Disaster Recovery. Onye Inc replicates
data over multiple systems to help to protect against accidental
destruction or loss. Onye Inc has designed and regularly
plans and tests its disaster recovery programs.
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Security Logs. Onye Inc’s systems have
logging enabled to their respective system log facility in order
to support the security audits, and monitor and detect actual
and attempted attacks on, or intrusions into, Onye Inc’s
systems.
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Vulnerability Management. Onye Inc
performs regular vulnerability scans on all infrastructure
components of its production and development environment.
Vulnerabilities are remediated on a risk basis, with
Critical, High and Medium security patches for all components
installed as soon as commercially possible.
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Networks and Transmission.
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Data Transmission. Transmissions on production
environment are transmitted via Internet standard protocols.
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External Attack Surface. AWS Security Group
which is equivalent to virtual firewall is in place for
Production environment on AWS.
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Incident Response. Onye Inc maintains
incident management policies and procedures, including detailed
security incident escalation procedures. Onye Inc
monitors a variety of communication channels for security
incidents, and Onye Inc’s security personnel will react
promptly to suspected or known incidents, mitigate harmful
effects of such security incidents, and document such security
incidents and their outcomes.
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Encryption Technologies. Onye Inc makes
HTTPS encryption (also referred to as SSL or TLS) available for
data in transit and implements encryption technologies for data
at rest to ensure the security and confidentiality of Customer
Data.
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Data Storage, Isolation, Authentication, and Destruction. Onye Inc stores data in a multi-tenant environment on AWS
servers. Data, the Services database and file system architecture
are replicated between multiple availability zones on AWS. Onye
Inc logically isolates the data of different customers. A
central authentication system is used across all Services to
increase uniform security of data. Onye Inc ensures secure
disposal of Client Data through the use of a series of data
destruction processes.